Get in Touch

Contact Us

Questions about online casino Malaysia reviews, free credit info or partnerships? Reach our editorial team.

Before You Contact Us

KTLink is an independent online casino Malaysia review publisher run by the KTLink Editorial Team. We do not operate any casino platform and cannot process deposits, withdrawals, or bonus claims on your behalf.

For account issues, free credit problems, or payment delays, contact the casino directly through their live chat or WhatsApp support. Use the form below for review corrections, methodology questions, outdated promo reports, or business partnerships. We aim to verify factual updates within 48 hours.

Reach the KTLink Team

Email

[email protected]

Best for detailed enquiries and attachments.

Response Time

Monday to Sunday, 9:00 AM - 9:00 PM (MYT)

Typical reply within 24-48 hours on business days.

Audience

Malaysian players & English-speaking readers

Content focused on MY payment methods and free credit offers.

Send a Message

Submitting opens your email app with a pre-filled message to [email protected].

Common Issues (Not Handled Here)

  • Bonus not credited? Contact the casino support listed on the brand review page.
  • Withdrawal delayed? Use the casino live chat with your transaction ID ready.
  • Found outdated promo info on KTLink? Tell us the casino name and we will verify.
  • Want a casino added to our top 10 list? Send details for editorial review.

Contact FAQ

Can KTLink help me withdraw from a casino?

No. We are a review and information site only. All deposits, gameplay and withdrawals are handled by the casino operator. Contact their 24/7 support for account matters.

How do I report incorrect bonus information?

Use the contact form with subject "Incorrect information" and include the casino name, promo name and a screenshot if possible. We aim to update within 48 hours.

Do you accept paid casino listings?

We may work with affiliate partnerships, but editorial rankings are based on our review criteria for Malaysian players. Partnership enquiries are welcome via the form.

Is my message confidential?

Messages are sent directly from your email client to our inbox. Do not share passwords, OTP codes or banking PINs in any communication.